FAQ

FAQ

How to make an order?

 

So, you’ve picked up your perfect outfit, what's next? For this you need to register a personal account – it`s easy to do  for two clicks through social networks or with the email adress), enter your personal data (name, phone number), your country and full post adress, add you choice to the chart. After all you can pay your order using PayPal, or with your credit card Visa or MasterCard using the LiqPay service.

 

After payment, our manager will contact you within 24 hours to discuss all the details of creating and sending your perfect dress.

 

How to pay?

You can pay for the order after registering on the site using PayPal, Payoneer or with your credit card Visa or MasterCard using the LiqPay service. If you have any difficulties, please contact our manager by email sales@pearl.wedding, and we will help to solve the problem.

 

What about delivery?

 

Pearl Fashion Group guarantee the free delivery to anywhere in the world, doesn`t matter Europe, USA, Ukraine or Russia. We work with the world's largest shipping services such as DHL, Pony Express, EMS, UPS, TNT, FedEx Express and Aramex.

Delivery time depends on the delivery service and on each region.

 

If the dress does not arrive on time?

 

On the stage of ordering our managers calculate the potential delivery date, but not all the points depend on us. If the dress does not arrive on time, you can always return it - exclusively in the same condition in which it was sent. Clean, non-worn, no signs of wear and tear. 

 

 

How to choose a size?

 

We are going to do our best for your dress fitting perfectly. A special table indicating the main parameters.

 

 

 

Our experts recommend choosing a dress based on your real parameters. Our dresses are designed so that you need to do a minimal correction on the spot. We recommend always leaving 1-2 centimeters for the permissible error.

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